Help Center

Frequently Asked Questions

Find answers to common questions about Shisa Talk services, pricing, and technical details.

General

About Shisa Talk, Shisa.ai, and our services

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Pricing

Payment methods, credits, billing, and refunds

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Technical

API integration, performance, and security

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Support

Getting help, response times, and training

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General

About Shisa Talk, Shisa.ai, and our services

Pricing

Payment methods, credits, billing, and refunds

Technical

API integration, performance, and security

Support

Getting help, response times, and training

Still Need Help?

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Or email us directly at contact@shisa.ai

Frequently Asked Questions

General

What is Shisa Talk?

Who is Shisa.ai?

What services do you offer?

What makes your Japanese-English translation different from other services?

Which industries do you serve?

Pricing

Do TTS credits roll over to the next month?

Is there a free trial available?

What payment methods do you accept?

What happens if I exceed my plan limits?

Can I get a refund if I am not satisfied?

Technical

How do I integrate the API into my application?

What is the API uptime and reliability?

Is my data secure and private?

What are the rate limits for API requests?

Can I use the API for real-time applications?

Support

How do I get technical support?

What are your support response times?

Do you offer training or onboarding assistance?

What languages does your support team speak?

Where can I report bugs or request features?

Still Need Help?